These Terms and Conditions govern your use of moxlift.com and the services provided by Moxlift LLC ("Moxlift," "we," "us," or "our"). By using this website, submitting a form, or receiving text messages from us, you agree to these terms.
1. Who we are and what we do
Moxlift LLC provides marketing and customer-communication services to local service businesses. Our services include website creation, search engine optimization, automated customer communication such as missed-call text-back and appointment reminders, review management, and related business automation.
2. Text messaging program terms
This section governs the Moxlift LLC text messaging program. It applies whether you are a prospective client, a current client, or someone who contacted us.
2.1 Program description
The Moxlift LLC messaging program sends customer-care and transactional text messages related to your inquiry and your relationship with us. This includes replies to your questions, appointment scheduling and confirmation, appointment reminders, follow-up after a missed call, and updates about services we are performing for you.
2.2 Consent is given directly to Moxlift LLC
When you opt in, you are giving consent directly to Moxlift LLC and to no one else. You provide that consent by actively checking the SMS consent checkbox on a form on moxlift.com. The checkbox is not pre-selected. You may also give consent verbally or in writing during a consultation, which we then record.
Consent to receive text messages is not required in order to purchase any product or service from Moxlift LLC.
2.3 We are not an affiliate or lead-generation program
Moxlift LLC is not an affiliate marketing program and is not a lead-generation program. We do not acquire phone numbers or messaging consent from third parties, data brokers, affiliates, publishers, or lead vendors. We do not resell, rent, transfer, or otherwise make available consumer phone numbers or messaging consent to any other business for that business's own marketing, promotional, or outreach purposes.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
The only parties who touch your phone number are the telecommunications and software vendors we use to deliver the messages you asked for, acting solely on our instructions.
2.4 Message frequency and cost
Message frequency varies based on your activity and on the conversation you are having with us. Message and data rates may apply — your mobile carrier may charge you for sending or receiving messages, according to your plan.
2.5 How to opt out, resubscribe, and get help
- Reply STOP to any message from us to stop receiving messages. You will receive one final confirmation message and then nothing further.
- Reply START to resubscribe if you previously opted out.
- Reply HELP for assistance, or contact us using Section 9.
Opting out of text messages does not remove you from email communication, and does not by itself terminate any service agreement. Contact us if you want both.
2.6 Carrier liability and delivery
Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier's network, your device, and your coverage. We cannot and do not guarantee that any individual message will be delivered.
2.7 Supported carriers
Our program is supported on major U.S. mobile carriers. Carrier participation and support may change without notice, and Moxlift LLC is not responsible for changes made by a carrier that affect message delivery.
2.8 Your obligations
You agree to provide a mobile number that belongs to you and that you are authorized to enroll. If your number changes or is reassigned, you agree to tell us promptly so we do not message someone who has not consented.
3. Use of this website
You may use this website for lawful purposes only. You agree not to attempt to gain unauthorized access to any part of the site or its systems, interfere with its operation, scrape or harvest data from it, or use it to transmit malicious code.
All content on this website — text, graphics, logos, and layout — is owned by Moxlift LLC or used with permission, and may not be copied or reused without our written consent.
4. Services, pricing, quotes, and estimates
Prices shown on this website are current at the time of publication and may change. Any pricing, quote, proposal, or estimate we provide before a signed agreement is an estimate, not a binding offer, unless we state otherwise in writing. Final pricing and scope are set out in a written service agreement between you and Moxlift LLC. Where that agreement conflicts with these terms, the service agreement controls.
Advertising spend is separate. Fees for our Social Media Advertising service cover management only. Money spent on the advertisements themselves is paid by you directly to the advertising platform on your own account, is never billed or held by Moxlift LLC, and is not included in any fee quoted for that service.
Website hosting and domains are separate. The Website Build fee is a one-time charge and does not include hosting or domain registration. Your domain name is registered in your name and remains your property.
Automated tools may be used to prepare drafts of quotes, proposals, and responses. Any figure that becomes binding is reviewed and approved by a person at Moxlift LLC before it is committed to.
5. Client responsibilities
If you engage Moxlift LLC, you are responsible for providing accurate business information, holding any licenses or permits your business requires, and ensuring that the content and claims you ask us to publish on your behalf are truthful and lawful. You remain responsible for your own compliance obligations to your customers.
6. Disclaimers
This website and its content are provided "as is." We make no warranty that any specific marketing result, ranking, lead volume, or revenue outcome will be achieved. Marketing performance depends on many factors outside our control, including your market, your pricing, and your own responsiveness to customers.
We do not provide legal, tax, or accounting advice.
7. Limitation of liability
To the fullest extent permitted by law, Moxlift LLC is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost business, arising out of your use of this website or our services. Our total liability for any claim will not exceed the amount you paid us in the three months before the event that gave rise to the claim.
Nothing in these terms limits liability that cannot be limited under California law.
8. Governing law and disputes
These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Los Angeles County, California, and you and Moxlift LLC each consent to that jurisdiction.
9. Changes to these terms
We may update these terms. When we do, we will update the effective date at the top of this page. Material changes to the text messaging program will be posted here before they take effect. Continued use of this website after changes are posted means you accept them.
10. Contact us
See also our Privacy Policy.